COVID-19 Update

Dear Loyal Best Western Guests,

Noting that the news is dominated by Coronavirus, I want to assure you that we have implemented and increased guest room and hotel common area cleaning protocols and processes. Your health, welfare and safety are paramount when you stay at a Best Western Hotel.

We are closely monitoring the guidance of the World Health Organization and Centers for Disease and Control and Prevention as well as Manitoba’s Governing bodies regarding the virus. Our focus is to ensure we meet your needs while doing our part to keep you, our employees, and our communities safe.

Here are some highlights:

• We have enhanced techniques used to clean guest rooms after each stay. We are paying particular attention to high touch point areas, to include key cards, public area computers, elevator doors and buttons, door handles, locks and larches, light switches, desk surfaces, telephones, television remote controls, and bathroom fixture handles. This is all in addition to our highest standard of cleanliness and sanitization of all rooms.

• We have heightened sanitizing protocols in our common areas, such as the front desk, breakfast room furniture and service items, elevators, doors, etc.

• In addition, we are taking steps to ensure the welfare of our employees. This includes:

• If they are not feeling well or an immediate family is not feeling well, we ask that they stay home to avoid passing it to others.

• Keep their hands clean and wash their hands properly. We ask that they use hand sanitizer whenever possible.

• Regularly wiping down and sanitizing their workspace.

• Importantly, if they have flu-like symptoms, they are advised to consult a doctor and seek medical care.

We assure you that we are taking every reasonable precaution to promote a safe and healthy environment. We truly appreciate the trust that you place in us when you chose to stay with us.

Should you have any questions or concern, I encourage you to contact our front desk directly at 204-269-8888.

Sincerely,

Gilles Landry
General Manager/Owner Operator